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Privacy Policy

Our Privacy Policy

This privacy policy sets out how Triple 4 Engineering Ltd uses and protects any information that you give to Triple 4 Engineering when you use this website

Triple 4 Engineering Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Triple 4 Engineering Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
 
What information do we collect?
 
We may collect the following information, which is the basic information we need to process your order and help improve our service:
  • Name
  • Contact information including email address
  • Demographic information such as your address, postcode, preferences and interest
  • Other information relevant to customer surveys and/or offers.
  • Please note online orders are processed by a secure gateway which eliminates the security implications of us holding any sensitive information on our server.
What we do with the information?
 
We require this information to process your order. We also use the information to better understand your needs and help us to provide a better service and products.
 
To process your order and obtain payment
Internal record keeping
We may use the information to improve our products and services
We may periodically send promotional emails, (only if you have subscribed to our newsletters) about new products, special offers and what we've been up to.
From time to time, we may also use your information to contact you regarding your experiences of our products to aid us future product development. We may contact you by email, phone or mail. 
 
Security
 
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
 
How we use cookies
 
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
 
Links to other websites
 
Our website may contain links to other websites of interest, such as our social media channels. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
 
Controlling your personal information
 
You may choose to restrict the collection or use of your personal information in the following ways:
 
  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want to receive our newsletter.
  • If you have previously agreed to us using your personal information for you to recieve our newsletter then you may change your mind at any time by writing to or emailing us
  • We do not store credit card details nor do we share customer details with any 3rd parties
  • We will not sell, distribute or lease your personal information to third parties.
  • You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us.
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.